Here to help
you keep training.
Mesolab support
Questions about your account, a workout or a subscription? Email us with what happened and the app version shown in Profile.
support@mesolab.appInclude your iOS version and the steps that led to the issue. Please leave out passwords and payment details.
Common questions
Find plans or restore a purchase
Open the iOS app, sign in, then go to Profile → View Plans. Weekly, monthly and yearly plans provide the same access. The price and billing period appear before you subscribe.
To recover an existing subscription, choose Restore Purchases on that screen while signed into the Apple account that purchased it. If plans cannot load, check your connection and tap Try Again.
You can manage or cancel an Apple subscription in your Apple account. Deleting Mesolab or your Mesolab account does not cancel a subscription.
Continue a workout you finished accidentally
On the workout summary, tap Continue Workout. If you already left the summary, open the workout from History and tap Reopen Workout. Your logged sets stay with that workout.
If another workout is active, finish or resolve it first. Only one workout can be active at a time.
Correct a logged weight, reps or RIR
Tap Edit beside the logged set, enter the correction and tap Save. You can also edit sets by opening a workout from History. RIR means reps in reserve.
If saving fails, keep the editor open, check your connection and try Save again.
Recover a minimized workout or a connection error
Tap the active workout bar to return to a minimized workout. When you reopen Mesolab, it restores your saved active session after sign-in.
A connection is needed to save changes to your account. If a request fails, reconnect and use the retry action shown. Avoid signing out or reinstalling while you have unsaved changes.
Save or share a workout receipt
Open Share Workout Map from the workout summary or History. You can edit the title shown on the card without renaming the workout. Choose Save Image to add it to Photos, or Share to choose a destination.
Allow Photos access when prompted to save an image. The receipt counts the sets you logged in that workout.
Delete your account
In the iOS app, go to Profile → Delete Account. Confirm with your password or Sign in with Apple. This permanently removes your Mesolab account and training data.
Cancel any active subscription separately in Apple subscription settings. If you cannot sign in, email support for help.
Control Apple Health access
With your permission, Mesolab saves completed strength-training workouts to Apple Health. Mesolab does not read Health data or import bodyweight from Health.
You can decline permission and still use Mesolab. Manage permissions in the Health app. Continuing a previously exported workout updates Mesolab's totals; the earlier Health record is not extended.